RosL
2008-04-14 12:29:48 UTC
I have this printer/scanner and it was wonderful when new. Many
things still work fine. I don't print much and after a spell of not
much use, I find that it has horizontal banding on all documents.
I've done everything in its built-in maintenance - cleaned print
heads, addressed (non-existent) vertical banding issues, tried the
(useless!) help site online, sent a message to their tech support
scheme - no joy. Last week I was helping a friend with something.
She has the same printer and also doesn't print a lot. She needed to
print a clear photo for copyrighting an item she hopes to set up in
business making and guess what - horizontal banding!!!
Anybody else had this problem with this printer/got any ideas of how
to overcome it? Know who we could both contact.
In my case, the shop where I bought it went out of business months ago
and the printer is over a yr old anyway. My friend will be able to go
back to the shop where she bought hers.
Ros
things still work fine. I don't print much and after a spell of not
much use, I find that it has horizontal banding on all documents.
I've done everything in its built-in maintenance - cleaned print
heads, addressed (non-existent) vertical banding issues, tried the
(useless!) help site online, sent a message to their tech support
scheme - no joy. Last week I was helping a friend with something.
She has the same printer and also doesn't print a lot. She needed to
print a clear photo for copyrighting an item she hopes to set up in
business making and guess what - horizontal banding!!!
Anybody else had this problem with this printer/got any ideas of how
to overcome it? Know who we could both contact.
In my case, the shop where I bought it went out of business months ago
and the printer is over a yr old anyway. My friend will be able to go
back to the shop where she bought hers.
Ros