National Tyres - - take your money BEFORE you get MOT!! BEWARE

[Srt]

Just a heads up on this business.
Last week (Monday 23rd) I booked an MOT online choosing date and time for it
(Friday 27th).
On Tuesday 24th I was checking my credit card statement and there was a
debit for the MOT!!
On Thursday before I noticed a message on my answer phone saying- - they
could not do the MOT on Friday as they found out nobody worked that day at
that branch and please call them back as the soonest they could do was the
following Tuesday!!
I phoned them up and was on hold for twenty minutes and got some "we didn't
know you had been away" its not our fault kind of thing. I then asked why my
card had been debited as the next week was no good- - I cant drive a car
around for three days without MOT- - the answer was we will refund it!
I said fine but there was no explanation why it was debited so soon. I
latter get an email saying it could take a week to refund!! and it still
hasn't been refunded at this point in time!!
Rant over!!

Just beware of firms that take money before delivering a service- - National
Tyres?
Never again!
Stuart.

[Clive]

Post by Srt
Just a heads up on this business.
Last week (Monday 23rd) I booked an MOT online choosing date and time for
it (Friday 27th).

Great, you made an online booking. So no need to provide payment
information.

Post by Srt
On Tuesday 24th I was checking my credit card statement and there was a
debit for the MOT!!

Why would there be a debit for an MOT when you had only booked one?
You do not need to make card details available for a booking and if you did
you must be stupid.

Post by Srt
On Thursday before I noticed a message on my answer phone saying- - they
could not do the MOT on Friday as they found out nobody worked that day at
that branch and please call them back as the soonest they could do was the
following Tuesday!!

Why did you bother going to National Tyres anyway?

Post by Srt
I phoned them up and was on hold for twenty minutes

That's how companies make their money. Each call needs to generate a
minimum amount.

Post by Srt
and got some "we didn't know you had been away" its not our fault kind of
thing. I then asked why my card had been debited as the next week was no
good- - I cant drive a car around for three days without MOT- - the answer
was we will refund it!

Fair enough, but you are stupid for agreeing to pay for a service or product
in advance. There are plenty of garages that will MOT your car, you DID
have two or more weeks before it was due to sort it out, so again it is your
own fault for leaving it until the very last minute. That will not work as
an excuse
with the police if you are going to use it.

Post by Srt
I said fine but there was no explanation why it was debited so soon. I
latter get an email saying it could take a week to refund!! and it still
hasn't been refunded at this point in time!!

So speak to your card company.

Post by Srt
Rant over!!

Firstly do you think anyone is bothered nd secondly, do you think anyone
really
cares that you made yourself look so stupid.

Post by Srt
Just beware of firms that take money before delivering a service-

Why didn't you follow your own advice. If you knew it was going to be a
problem
why bother? Once again, it will NOT work as an excuse for driving a car
without
MOT.

Post by Srt
- National Tyres?

Never had a problem with them - at least they didn't try to rip me off like
KWIKFIT.
I always go to a main dealer now, cheaper parts and service by far and
genuine parts.

Post by Srt
Never again!
Stuart.

Well, get an adult to do it for you next time.
Thanks for letting us all know you're stupid!

[Emil Tiades]

On Sat, 7 Mar 2009 23:15:02 -0000, "Clive" <***@nospam.net> wrote:

<most unhelpful comment of the week flushed>

are you a muslim?

[R***@ntlworld.com]

Post by Clive
Never had a problem with them - at least they didn't try to rip me off like
KWIKFIT.

The last time I used KWIKFIT was years ago and without any problems I
now have a car from Motability and they say I have to go to KWIKFIT
with any wheel problems . Of course Motability pay the bills for all
servicing but why should they use a firm like KWIKFIT if they like you
say rip people of ? .

[Joe Lee]

Post by Clive

Post by Srt
Just a heads up on this business.
Last week (Monday 23rd) I booked an MOT online choosing date and
time for it (Friday 27th).

Great, you made an online booking. So no need to provide payment
information.

Post by Srt
On Tuesday 24th I was checking my credit card statement and there
was a debit for the MOT!!

Why would there be a debit for an MOT when you had only booked one?
You do not need to make card details available for a booking and if
you did you must be stupid.

Post by Srt
On Thursday before I noticed a message on my answer phone saying- -
they could not do the MOT on Friday as they found out nobody worked
that day at that branch and please call them back as the soonest
they could do was the following Tuesday!!

Why did you bother going to National Tyres anyway?

Post by Srt
I phoned them up and was on hold for twenty minutes

That's how companies make their money. Each call needs to generate a
minimum amount.

Post by Srt
and got some "we didn't know you had been away" its not our fault
kind of thing. I then asked why my card had been debited as the next
week was no good- - I cant drive a car around for three days without
MOT- - the answer was we will refund it!

Fair enough, but you are stupid for agreeing to pay for a service or
product in advance. There are plenty of garages that will MOT your
car, you DID have two or more weeks before it was due to sort it out,
so again it is your own fault for leaving it until the very last
minute. That will not work as an excuse
with the police if you are going to use it.

Post by Srt
I said fine but there was no explanation why it was debited so soon.
I latter get an email saying it could take a week to refund!! and it
still hasn't been refunded at this point in time!!

So speak to your card company.

Post by Srt
Rant over!!

Firstly do you think anyone is bothered nd secondly, do you think
anyone really
cares that you made yourself look so stupid.

Post by Srt
Just beware of firms that take money before delivering a service-

Why didn't you follow your own advice. If you knew it was going to
be a problem
why bother? Once again, it will NOT work as an excuse for driving a
car without
MOT.

Post by Srt
- National Tyres?

Never had a problem with them - at least they didn't try to rip me
off like KWIKFIT.
I always go to a main dealer now, cheaper parts and service by far and
genuine parts.

Post by Srt
Never again!
Stuart.

Well, get an adult to do it for you next time.
Thanks for letting us all know you're stupid!

Do try & get over yourself.