returning electrical item to Argos

[john west]

Needing a small battery charger for torch (flashlight) batteries, two
members of our family bought one at nearly the same time as each other.

Although not used the charger bought from Argos was taken out of its sealed
packaging. We wish to return one since we dont need two; and the one from
Argos is by far the easiest to return in terms of making a journey, and
would also qualify for their 14 day return scheme.

I have heard Argos customer services desk tell customers that to return
electrical items, they must be;
unused and unopened. Although not used, since it's unopened it would not
be possible to prove it's not been used.

Have I understood this situation correctly? Thanks for any advice on
returning this charger to Argos.

[Shawn Hirn]

Post by john west
Needing a small battery charger for torch (flashlight) batteries, two
members of our family bought one at nearly the same time as each other.
Although not used the charger bought from Argos was taken out of its sealed
packaging. We wish to return one since we dont need two; and the one from
Argos is by far the easiest to return in terms of making a journey, and
would also qualify for their 14 day return scheme.
I have heard Argos customer services desk tell customers that to return
electrical items, they must be;
unused and unopened. Although not used, since it's unopened it would not
be possible to prove it's not been used.
Have I understood this situation correctly? Thanks for any advice on
returning this charger to Argos.

Call the store and ask.

[kcr]

Post by john west
Needing a small battery charger for torch (flashlight) batteries, two
members of our family bought one at nearly the same time as each other.
Although not used the charger bought from Argos was taken out of its
sealed packaging. We wish to return one since we dont need two; and the
one from Argos is by far the easiest to return in terms of making a
journey, and would also qualify for their 14 day return scheme.
I have heard Argos customer services desk tell customers that to return
electrical items, they must be;
unused and unopened. Although not used, since it's unopened it would not
be possible to prove it's not been used.
Have I understood this situation correctly? Thanks for any advice on
returning this charger to Argos.

I really do wish Argos would stop this try before you get a refund system.
It is open to so much abuse and they do sell a lot of returned items as new.

[Brian Gaff]

If you have opened it and it is not faulty, I do not think they have to
accept it. After all, I'm sure some people have ripped shops off by this
method, notably clothing shops though.

Brian
--
Brian Gaff - ***@blueyonder.co.uk
Note:- In order to reduce spam, any email without 'Brian Gaff'
in the display name may be lost.
Blind user, so no pictures please!

Post by john west
Needing a small battery charger for torch (flashlight) batteries, two
members of our family bought one at nearly the same time as each other.
Although not used the charger bought from Argos was taken out of its
sealed packaging. We wish to return one since we dont need two; and the
one from Argos is by far the easiest to return in terms of making a
journey, and would also qualify for their 14 day return scheme.
I have heard Argos customer services desk tell customers that to return
electrical items, they must be;
unused and unopened. Although not used, since it's unopened it would not
be possible to prove it's not been used.
Have I understood this situation correctly? Thanks for any advice on
returning this charger to Argos.